Cinema & Entertainment · Hornchurch, Havering

Queen's Theatre Hornchurch

Havering's producing theatre, with relaxed (SEN-friendly), audio-described, BSL-signed, captioned and dementia-friendly performances — plus step-free access, in-auditorium wheelchair spaces, a quiet space and a free essential-companion ticket.

TheatreDrama & performanceLive shows

WonderTrail Researched

WonderTrail Researched. Information compiled by WonderTrail from publicly available sources and not yet verified by the venue. Every fact below shows its source and the date we checked it. Where a public source is available, we link to it.
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What is this place?

Queen's Theatre Hornchurch is Havering's producing theatre (run by the Havering Theatre Trust charity). Across its productions it schedules a range of access performances — relaxed / SEN-friendly, audio-described (with pre-show touch tours), BSL-signed, captioned and dementia-friendly — but these are per-production, not standing weekly sessions, so always check the current What's On before booking. There's step-free access from the street to the foyer and auditorium, wheelchair spaces in the auditorium, an accessible toilet, a hearing loop, and a free Essential Companion ticket for eligible patrons. The accessible toilet includes a ceiling hoist and baby-changing bench (no sling provided) — we record that as a hoist-changing facility, not a registered Changing Places toilet, which isn't confirmed.

SEND & access at a glance

confirmed available confirmed not available not confirmed — we couldn't verify it from the sources checked additional information — read the details below

Quiet space
SEND & access options
Ear defenders
Step-free
Accessible toilet
Changing Places
Accessible parking

SEND & access options

Dedicated sessions, accessible performances and access support — relaxed, sensory-adapted, quiet, autism-friendly, signed/audio-described, or an access service. Not every session at a venue is one of these.

Session dates, times and prices change — always check current times with the venue before travelling.

Relaxed / SEN-friendly performances

Selected performances

Relaxed performance

Specific dates per production

Check the current What's On before booking

Performances ‘for those who might benefit from a more relaxed environment’ — flexible seating, freedom to move in and out, and a quiet space outside the auditorium.

Booking: Book via the Box Office (01708 443333 / boxoffice@queens-theatre.co.uk).

Venue website · checked 2026-08-16

Dementia-friendly performances

Selected performances

Relaxed environment

Specific dates per production

Check the current What's On before booking

Sound, lighting and seating adjustments; an adjacent seat can be left unsold, and a quiet space is available.

Booking: Book via the Box Office (01708 443333).

Venue website · checked 2026-08-16

Signed (BSL), audio-described & captioned performances

Selected performances

Accessible performance

Specific dates per production

Check the current What's On before booking

BSL-interpreted, audio-described (with pre-show Touch Tours) and captioned performances for Deaf, blind/partially-sighted and hard-of-hearing audiences.

Booking: Select the ‘BSL User’ ticket online for signed shows, or book audio-described/captioned via the Box Office (01708 443333).

Venue website · checked 2026-08-16

Sensory environment

SEND provision

Physical accessibility

  • Step-free access

    ‘A ramp gives wheelchair access from street level to the foyer, Box Office and auditorium’; the auditorium entrance is level with the foyer.

    Venue website · checked 2026-08-16
  • Wheelchair accessible

    Spaces for four wheelchair users in Row E, plus about 20 step-free seats reserved in Row E; the auditorium is level with the foyer.

    Venue website · checked 2026-08-16
  • Accessible toilet

    A wheelchair-accessible toilet at the end of the café (with baby-changing), plus a second accessible toilet in the lower area.

    Venue website · checked 2026-08-16
  • Changing Places toilet

    We couldn't confirm this from the venue's published accessibility information.

    Venue website · checked 2026-08-16
  • Accessible parking

    Seven Blue Badge bays at the Billet Lane car park (6'6" height limit) plus three spaces at the front of the building with a lowered kerb.

    Venue website · checked 2026-08-16
  • Hearing loop

    An induction loop; free inner-ear headset / receiver from the Box Office (set hearing aids to ‘T’/‘MT’).

    Venue website · checked 2026-08-16

Visit planning

Address
Queen's Theatre Hornchurch, Billet Lane, Hornchurch, London RM11 1QT
Borough
Havering
Age range
Not confirmed
Indoor / outdoor
Indoor theatre
Opening
Performance times vary by production — see What's On. Box Office 01708 443333. · checked 2026-08-16
Booking
Book via the Box Office (01708 443333 / boxoffice@queens-theatre.co.uk) or online; select the ‘BSL User’ ticket for signed performances. Access/relaxed performances are per production — check the current What's On before booking. · checked 2026-08-16
Typical visit length
Not confirmed
Price
Ticket prices vary by production; a free Essential Companion ticket is available for eligible patrons and with wheelchair-space bookings. Check current prices before booking. · checked 2026-08-16
Getting there
Nearest station Hornchurch (District line); the station's step-free status isn't confirmed — check your route.
Phone
01708 443333
Website
queens-theatre.co.uk

Opening times, prices and booking can change — please check before you travel.

Sources & provenance

This is a WonderTrail Researched listing — compiled from public sources and not yet verified by the venue. Sources checked:

“Not confirmed” means we couldn't verify that detail from the sources we checked — not that it's unavailable. Where a source confirms something is genuinely absent, we show it as a clear ✕. If a specific need matters for your visit, please contact the venue to check. Parent-reported experiences (added later) will always be shown separately from verified venue information.

Contact the venue to confirm a specific requirement: queens-theatre.co.uk · 01708 443333

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