Museums & Attractions · Greenwich, Greenwich
National Maritime Museum
A free Greenwich maritime museum with borrowable sensory backpacks and ear defenders, a sensory map flagging calmer and busier areas, autism-aware staff (National Autistic Society accredited), a registered Changing Places toilet and five pre-bookable Blue Badge bays. It publishes social-story films — but runs no dated relaxed session.
WonderTrail Researched
What is this place?
The National Maritime Museum in Greenwich (part of Royal Museums Greenwich) is a free museum of maritime history and the sea. It supports a planned, low-anxiety visit through standing resources rather than a timetabled session: a limited number of sensory backpacks (wind-up torch, fabric, binoculars, magnifying glass and more) from both ticket desks; ear defenders on request; and a requestable sensory map that identifies brighter and darker areas, busier and calmer zones and places with strong smells across three levels. A number of staff are trained in autism awareness and the Museum holds National Autistic Society autism-awareness accreditation. Separately, it has produced three short social-story films (in collaboration with The Park College, a specialist college for young people with autism and learning difficulties) to help families prepare — these are distinct from the sensory map and the sensory resources. Access is strong: lifts reach all floors; there is a registered Changing Places toilet in the Sammy Ofer Wing (Guldmann GH2255110SG overhead hoist, changing table, toilet and sink; kept locked, so ask staff), separate from the standard accessible toilets across the levels; and five accessible parking bays in the Park Row car park that must be pre-booked. The Museum does NOT run a dated or recurring relaxed session — we list its sensory resources and access, not a session.
SEND & access at a glance
confirmed available confirmed not available not confirmed — we couldn't verify it from the sources checked additional information — read the details below
SEND & access options
Dedicated sessions, accessible performances and access support — relaxed, sensory-adapted, quiet, autism-friendly, signed/audio-described, or an access service. Not every session at a venue is one of these.
Session dates, times and prices change — always check current times with the venue before travelling.
No dedicated SEND or relaxed sessions are currently listed for this venue.
Sensory environment
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Noise
The requestable sensory map flags places with strong smells and busier/quieter zones; specific noise levels aren’t separately rated.
Venue website · checked 2026-09-23 -
Lighting
The sensory map identifies brighter and darker areas across the three levels.
Venue website · checked 2026-09-23 -
Crowds & capacity
The sensory map identifies busier and calmer areas.
Venue website · checked 2026-09-23 -
Quiet space / chill-out area
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23 -
Sensory room
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23 -
Ear defenders
Ear defenders are available on request from the National Maritime Museum ticket desk.
Venue website · checked 2026-09-23 -
Sensory equipment & resources
A limited number of sensory backpacks (wind-up torch, fabric, binoculars, a magnifying glass and more) can be borrowed from both ticket desks. (The sensory map is recorded separately under communication aids.)
Venue website · checked 2026-09-23 -
Freedom to move / leave & re-enter
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23
SEND provision
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SEND & access options
Standing sensory resources, a sensory map, autism-aware staff and social-story films — but NO dated or recurring relaxed session (we do not badge or list a relaxed session).
Venue website · checked 2026-09-23 -
Autism-friendly / sensory-adapted sessions
Staff are trained in autism awareness and the Museum holds National Autistic Society autism-awareness accreditation; social-story films help families prepare. This is not a branded relaxed session.
Venue website · checked 2026-09-23 -
Reduced-capacity sessions
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23 -
SEND-trained staff
‘A number of our staff are trained in autism awareness’; the Museum holds National Autistic Society autism-awareness accreditation.
Venue website · checked 2026-09-23 -
Visual story / social story
Three short SOCIAL-STORY FILMS (video) were produced with The Park College to help families prepare (getting to / meeting at / exploring the museum). These are films, not a printed visual story — recorded distinctly.
Venue website · checked 2026-09-23 -
Visual timetable
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23 -
Communication aids
A requestable sensory map identifies brighter/darker, busier/calmer and strong-smell areas; plus the three social-story films. (Kept distinct from the sensory backpacks and ear defenders.)
Venue website · checked 2026-09-23
Physical accessibility
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Step-free access
Lifts reach all floors (door widths, interior dimensions and tactile buttons documented on the accessibility page).
Venue website · checked 2026-09-23 -
Wheelchair accessible
Wheelchair-accessible throughout via lifts to every floor.
Venue website · checked 2026-09-23 -
Accessible toilet
Standard accessible toilets on Levels 0, 1, 2 and −1 (distinct from the Changing Places below).
Venue website · checked 2026-09-23 -
Changing Places toilet
A Changing Places toilet in the Sammy Ofer Wing with a ‘Guldmann GH2255110SG Overhead hoist, a changing table, toilet and sink’; kept locked — request staff access. Distinct from the standard accessible toilets.
Venue website · checked 2026-09-23 -
Accessible parking
‘Five accessible parking bays in the National Maritime Museum Park Row car park’ — pre-book a space.
Venue website · checked 2026-09-23 -
Hearing loop
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23 -
Assistance dogs
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23 -
Companion tickets
We couldn't confirm this from the venue's published accessibility information.
Venue website · checked 2026-09-23
Visit planning
- Address
- National Maritime Museum, Park Row, Greenwich, London SE10 9NF
- Borough
- Greenwich
- Age range
- All ages (a free family museum)
- Indoor / outdoor
- Indoor museum
- Opening
- Open daily (see Royal Museums Greenwich for current hours). Sensory backpacks and ear defenders are available on request from the ticket desks; the Changing Places is kept locked (ask staff). Always check current times before travelling. · checked 2026-09-23
- Booking
- Free general entry (some special exhibitions are ticketed). Accessible parking bays must be pre-booked via the bookings team. · checked 2026-09-23
- Typical visit length
- Not confirmed
- Price
- Free general admission; some special exhibitions are ticketed. Check current prices before travelling. · checked 2026-09-23
- Getting there
- Cutty Sark (DLR) and Greenwich (DLR / National Rail) are a short walk; Maze Hill (National Rail) is nearby. Five pre-bookable Blue Badge bays in the Park Row car park.
Opening times, prices and booking can change — please check before you travel.
Sources & provenance
This is a WonderTrail Researched listing — compiled from public sources and not yet verified by the venue. Sources checked:
- Royal Museums Greenwich — Accessibility, National Maritime Museum (sensory backpacks & ear defenders from the ticket desks; requestable sensory map of brighter/darker, busier/calmer and strong-smell areas; autism-aware staff + NAS accreditation; Changing Places in the Sammy Ofer Wing with a Guldmann GH2255110SG hoist, changing table, toilet & sink; separate accessible toilets; five pre-bookable Blue Badge bays; lifts to all floors) — checked 2026-09-23
- Royal Museums Greenwich — Practising social skills (three short social-story films made with The Park College: getting to / meeting at / exploring the museum) — checked 2026-09-23
“Not confirmed” means we couldn't verify that detail from the sources we checked — not that it's unavailable. Where a source confirms something is genuinely absent, we show it as a clear ✕. If a specific need matters for your visit, please contact the venue to check. Parent-reported experiences (added later) will always be shown separately from verified venue information.
Contact the venue to confirm a specific requirement: www.rmg.co.uk/national-maritime-museum
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